FAQs

Regulated First Aid Courses delivered to the highest standard, including Fire Safety & Defibrillator Courses from our fantastic training venues or in-house and on-site.

Frequently Asked Questions

Why do Safeaid only offer Platinum Standard Regulated Qualifications?

We understand that choosing the right First Aid training provider is difficult, the market has so many options and on initial assessment all providers offer first aid courses with similar titles so naturally price appears to be the only comparable. However not all providers offer the same level of training as Safeaid Services and often you are comparing products that are actually very different.

Where are the courses held?

We have 2 fantastic venues for our open courses one at West Midlands House Willenhall, and the other at Fort Dunlop, Birmingham. Alternately we can run in house training on your site.

How long are the certificates valid for?

The certificates are valid for 3 years.

Do i need annual refresher training?

This applies to both First aid at Work and Paediatric First Aid. With the HSE strongly recommending that first aiders undertake annual refresher training and the EYFS stating that Annual Refreshers should be considered by employers for paediatric first aiders. This will help qualified first-aiders maintain their basic skills and keep up-to-date with any changes to first-aid procedures. “Where an employer provides first-aiders in the workplace, they should ensure they have undertaken suitable training, have an appropriate first-aid qualification and remain competent to perform their role.” This is an important statement as regards Annual Refresher. If your first aiders are not completing their annual refresher how can you prove that they have maintained competence?

I'm unsure of which course to do?

Please email us at enquiries@safeaidservices.co.uk or call to discuss your exact requirements. Alternatively, regarding HSE, you may find our First Aid Requirements calculator useful in providing a bespoke report using current HSE recommendations. This can then be used as your First Aid Needs assessment for your H&S portfolio. Please use the First Aid Requirements Calculator.

How do i book?

You can book online. If you’re having difficulty though, call 01902 482420 or email us enquiries@safeaidservices.co.uk and we will do the rest for you.

Why choose Safeaid Services?

Safeaid Services are First Aid Experts established in 1995 and our Business is fully regulated and approved through Ofqual and Qualsafe Awards. Our small group of hand picked trainers are highly qualified Medical, Health and Emergency Services Professionals who use their first aid on a regular basis and are highly experienced and proficient first aid trainers. We believe we offer the best courses in the Uk and We have never lost a client for inadequate service since we were founded. Our courses are extremely practical and held in small groups so that everyone can receive individual attention to ensure you feel confident coping with a medical emergency. We have ample manikins and practical resources available, so you won’t be waiting around for others to finish. All our courses comply with the very latest Resuscitation Council Guidelines.

Are the regulated awards Safeaid Services provides the same as Accredited Training from other providers?

No! There is a vast difference between Regulated and Accredited training courses. Accredited courses can be done so by a company with little to no experience in the health services. regulated courses are backed by an awarding organisation that is monitored and backed by Ofqual. Ofqual are (The Office of Qualifications and Examinations Regulation is a non-ministerial government department that regulates qualifications, exams and tests in England and, until May 2016, vocational qualifications in Northern Ireland. Colloquially and publicly, Ofqual is often referred to as the exam “watchdog”.)

What qualifications do the trainers have to teach?

We are regulated by Qualsafe who provide approval on behalf of the Health and Safety Executive for Emergency First Aid at Work and First Aid at Work courses. All our trainers are annually moderated and regularly verified and have a formal teaching qualification. In addition, Safeaid Services offer regular updates and upskilling sessions for the team and require that all our trainers have used their skills in real life situations and are experts on the subject of first aid and related topics.

Is there parking available?

Yes, both venues have on-site parking.

Can you provide courses at my workplace?

Yes, Safeaid Services can deliver training throughout the UK to ensure that people remain comfortable in their surroundings.

Can you cater for large groups?

Yes, Safeaid Services has a wealth of experienced Trainers to accommodate for large number requirements. Safeaid Services can assist with the planning and provide advice to ensure that the least disruption is caused and the highest standard of training is received. The biggest group we have taught in a day is over 300!

What time are your courses?

Most courses are run during the working day as Today’s workplace has evolved into a 24/7 culture. Here at Safeaid Services we understand that it can be extremely difficult to facilitate First Aid Training for staff who work evenings, nights and weekends. So, with this we offer around the clock training package to suit your rotas.

Are there any additional costs?

No! Our standard First Aid Training Courses are priced based on 12 candidates attending at your workplace. The more candidates that attend, the cheaper the course. All course costs from Safeaid Services include Regulators qualification fees course certification packages and course training manuals, there are no hidden costs ever!

What should be in a first aid kit?

There is no mandatory list of contents for first-aid boxes. Deciding what to include should be based on an employer’s first aid needs assessment. A minimum stock of first-aid items might be: 20 individually wrapped sterile plasters (assorted sizes), appropriate to the type of work (you can provide hypoallergenic plasters, if necessary); Two sterile eye pads; Four individually wrapped triangular bandages, preferably sterile; Six safety pins; Two large, individually wrapped, sterile, wound dressings; Six medium-sized, individually wrapped, sterile, wound dressings; A pair of disposable gloves This is only a suggested contents list. We would be happy to help you discuss your requirements and advise on your first aid kit contents. Most workplaces now specify first aid kits compliant with the British Standard BS8599 which include BS8599-1 for workplace and catering first aid kids and BS8599-2 for vehicle first aid kits.

What is an AED?

An AED (automated external defibrillator) is a device that analyses the heart rhythm and advises the rescuer of the need for defibrillation, and delivers a shock if needed.

How do i use an AED?

Since AEDs are produced by a number of manufacturers, there are slight differences to operating each AED, but all are very intuitive. In order to use an AED, begin by either opening the lid or pushing the “ON” button. From there, it’s as simple as following the AED’s voice and text prompts which include directions such as “Attach electrodes to patient’s bare chest” and “Begin CPR.” The AED itself will determine whether a shock is necessary, and if it is, will prompt the rescuer to push the shock button, or give a clear warning before shocking the victim. Since these devices guide a person through the entire rescue process, they can be used by lay people that haven’t been trained in CPR/AED usage, however, it is highly recommended that every facility have trained personnel.

Do Safeaid Services sell AED units?

Yes. We offer our clients access to our exclusive approved suppliers discount that we have with a leading manufacturer of AED units. Safeaid Services can then provide a regulated training course QA Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillation (RQF) if required The unit we recommend is an IPAD SP1 Semi Automatic External Defibrillator made by Cu Medical Systems and is arguably the best public access defibrillator in the world, approved by the British Heart Foundation. It comes with a 10-year warranty.

Got Questions?

Whether you've got an idea of what training you need, but just require a little more information or if you're looking for some guidance and free advice regarding your first aid training needs then we've got you covered. Check out our FAQ page for commonly asked questions, alternatively, just get in touch and let us put your mind at ease.

FAQ

Testimonials

We have worked closely with Safeaid Services for over 15 years. They have always delivered amazing, well planned and precise First Aid training to our staff and we always get positive feedback regarding their facilities and most importantly; friendly knowledgeable trainers. They have delivered a tailor-made package for our workforce of over 200 employees.

Lee Hendon

Jaffray Care Group

We have used Safeaid Services for a number of years to deliver first aid training to our staff. All the instructors are professional and friendly. The practical aspects of the course are fun, which makes the content easy to remember. We would highly recommend this training to others.

Hannah Latchford

St Martin’s Multi Academy Trust

Safeaid Services provide first aid training to staff within our schools and have done for many years. Not only is their training excellent, but their customer service and efficiency when we need support is also on point. The facilitators and the rest of the team are very friendly and helpful, as well as being experts in their field. Overall a great service to our schools.

Dawn Cooper

Elston Hall Multi-Academy Trust

We have used Safeaid for a number of years and we have always received excellent service. This company is a pleasure to do business with. We use Safeaid to provide First Aid Training to our young work-experience students, the students are always well-engaged during the course. The trainers are all extremely knowledgeable and ensure the training is interactive, fun and relative to the age group.

Lorna Colling

New Cross Hospital

What a brilliant experience! Stu is very professional, and his knowledge is invaluable, he made us feel very welcome and relaxed, as all courses, they are very daunting at first! Leaving the course we have learnt so much and are confident in using our first aid skills when necessary. The course equipment varied and allowed us to practice on different scenarios to get a real life experience! Thank you Safeaid, would definitely recommend to anyone looking to train their employees!

Miss Bushell

Just completed a two day PAED course at the Willenhall facilities with Stu. The facilities were perfect he made everything very accommodating. First course I have ever been on and actually enjoyed it and had fun while learning. The resources you get to practice on are absolutely fantastic! Couldn’t recommend enough 🙂 thank you again.

Lauren Ridgeway

Attended a 2 day First Aid course. Course leader Stuart was brilliant, knowledge was second to none and all techniques shown were made easy to understand by his explanations. He gave us the confidence to be able to treat casualties when needed. Safeaid thoroughly recommended for all first aid training requirements.

Robert Morris