01902 482420

FAQ

Frequently Asked Questions

We understand that choosing the right First Aid training provider is difficult, the market has so many options and on initial assessment all providers offer first aid courses with similar titles so naturally price appears to be the only comparable. However not all providers offer the same level of training as Safeaid Services and often you are comparing products that are actually very different.
We have 2 fantastic venues for our open courses one at West Midlands house Willenhall, and the other at the Hollyfields Centre Erdington. Alternately we can run in house training on your site.
The certificates are valid for 3 years.
This applies to both First aid at Work and Paediatric First Aid. With the HSE strongly recommending that first aiders undertake annual refresher training and the EYFS stating that Annual Refreshers should be considered by employers for paediatric first aiders. This will help qualified first-aiders maintain their basic skills and keep up-to-date with any changes to first-aid procedures. "Where an employer provides first-aiders in the workplace, they should ensure they have undertaken suitable training, have an appropriate first-aid qualification and remain competent to perform their role." This is an important statement as regards Annual Refresher. If your first aiders are not completing their annual refresher how can you prove that they have maintained competence?
Please email us at enquiries@safeaidservices.co.uk or call to discuss your exact requirements. Alternatively, regarding HSE, you may find our First Aid Requirements calculator useful in providing a bespoke report using current HSE recommendations. This can then be used as your First Aid Needs assessment for your H&S portfolio. Please use the First Aid Requirements Calculator.
You can book online. If you're having difficulty though, please either complete the booking form, call 01902 482420 or email us enquiries@safeaidservices.co.uk and we will do the rest for you.
Safeaid Services are First Aid Experts established in 1995 and our Business is fully regulated and approved through Ofqual and Qualsafe Awards. Our small group of hand picked trainers are highly qualified Medical, Health and Emergency Services Professionals who use their first aid on a regular basis and are highly experienced and proficient first aid trainers. We believe we offer the best courses in the Uk and We have never lost a client for inadequate service since we were founded. Our courses are extremely practical and held in small groups so that everyone can receive individual attention to ensure you feel confident coping with a medical emergency. We have ample manikins and practical resources available, so you won't be waiting around for others to finish. All our courses comply with the very latest Resuscitation Council Guidelines.
No! There is a vast difference between Regulated and Accredited training courses. Accredited courses can be done so by a company with little to no experience in the health services. regulated courses are backed by an awarding organisation that is monitored and backed by Ofqual. Ofqual are (The Office of Qualifications and Examinations Regulation is a non-ministerial government department that regulates qualifications, exams and tests in England and, until May 2016, vocational qualifications in Northern Ireland. Colloquially and publicly, Ofqual is often referred to as the exam "watchdog".)
We are regulated by Qualsafe who provide approval on behalf of the Health and Safety Executive for Emergency First Aid at Work and First Aid at Work courses. All our trainers are annually moderated and regularly verified and have a formal teaching qualification. In addition, Safeaid Services offer regular updates and upskilling sessions for the team and require that all our trainers have used their skills in real life situations and are experts on the subject of first aid and related topics.
Yes both venues have ample free parking.
Yes, Safeaid Services can deliver training throughout the UK to ensure that people remain comfortable in their surroundings.
Yes, Safeaid Services has a wealth of experienced Trainers to accommodate for large number requirements. Safeaid Services can assist with the planning and provide advice to ensure that the least disruption is caused and the highest standard of training is received. The biggest group we have taught in a day is over 300!
Most courses are run during the working day as Today's workplace has evolved into a 24/7 culture. Here at Safeaid Services we understand that it can be extremely difficult to facilitate First Aid Training for staff who work evenings, nights and weekends. So, with this we offer around the clock training package to suit your rotas.
No! Our standard First Aid Training Courses are priced based on 12 candidates attending at your workplace. The more candidates that attend, the cheaper the course. All course costs from Safeaid Services include Regulators qualification fees course certification packages and course training manuals, there are no hidden costs ever!
There is no mandatory list of contents for first-aid boxes. Deciding what to include should be based on an employer's first aid needs assessment. A minimum stock of first-aid items might be: 20 individually wrapped sterile plasters (assorted sizes), appropriate to the type of work (you can provide hypoallergenic plasters, if necessary); Two sterile eye pads; Four individually wrapped triangular bandages, preferably sterile; Six safety pins; Two large, individually wrapped, sterile, wound dressings; Six medium-sized, individually wrapped, sterile, wound dressings; A pair of disposable gloves This is only a suggested contents list. We would be happy to help you discuss your requirements and advise on your first aid kit contents. Most workplaces now specify first aid kits compliant with the British Standard BS8599 which include BS8599-1 for workplace and catering first aid kids and BS8599-2 for vehicle first aid kits.
An AED (automated external defibrillator) is a device that analyses the heart rhythm and advises the rescuer of the need for defibrillation, and delivers a shock if needed.
Since AEDs are produced by a number of manufacturers, there are slight differences to operating each AED, but all are very intuitive. In order to use an AED, begin by either opening the lid or pushing the "ON" button. From there, it's as simple as following the AED's voice and text prompts which include directions such as "Attach electrodes to patient's bare chest" and "Begin CPR." The AED itself will determine whether a shock is necessary, and if it is, will prompt the rescuer to push the shock button, or give a clear warning before shocking the victim. Since these devices guide a person through the entire rescue process, they can be used by lay people that haven't been trained in CPR/AED usage, however, it is highly recommended that every facility have trained personnel.
Yes. We offer our clients access to our exclusive approved suppliers discount that we have with a leading manufacturer of AED units. Safeaid Services can then provide a regulated training course QA Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillation (RQF) if required The unit we recommend is an IPAD SP1 Semi Automatic External Defibrillator made by Cu Medical Systems and is arguably the best public access defibrillator in the world, approved by the British Heart Foundation. It comes with a 10-year warranty.

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